VACANT POSITIONS
1. FINANCIAL ANALYST
JOB TITLE: FINANCIAL ANALYST
DEPARTMENT:FINANCE
& TREASURY
REPORTING TO: HEAD OF
FINANCE &TREASURY
JOB SUMMARY:Responsible
for improving the financialstatus of the Bank by analyzing results,monitoring variances,
identifying trends, comparing and analyzing actual results with plans and
forecasts and recommending actions to management.
QUALIFICATION AND SKILLS
REQUIREMENTS: The applicant must possess both technical and
soft skills to obtain this job. The technical skills should be supported by
academic qualification and experience while the soft skills are based on
attitudes and related competencies.
For the technical skills, the applicant must possess
Bachelor Degree in Accounting, Finance, or Economics from a recognized
institution. CPA is an added advantage. The applicant must have 3 years’
experience in Banking Sector or from an equivalent financial institution. Proven competence in Software Packages for
Financial Analysis, Accounting, and other relevant Microsoft Office (Excel and
Access) is a must.
The applicant should demonstrate soft skills such as
positive attitudes to work, readiness to learn, communication and writing
skills. Innovation and creativity in initiating and managing multiple projects
to completion are necessary skills for this job.
RESPONSIBILITIES AND DUTIES:
·
Track expenses and revenues vs. budget and
reforecast and analyze fluctuations.
·
Prepare, review and distribute monthly management
reports;
·
Prepare quarterly operating reports;
·
Manage the general ledger with focus on risk
management in particular the accounts payables;
·
Prepare financial reports with reliable
conclusions that management can use to implement more effective operational
strategies;
·
Forecast models for revenue changes and
expenditure increases/decreases.
·
Evaluate profit and cost efficiencies in
various areas of the organization as needed;
·
Develop, maintain and distribute financial
models as needed;
·
Perform any other duties as may be assigned
and/or assigned by the Head of the Department and/or Managing Director.
2. HEAD OF
INTERNAL AUDIT
JOB TITLE: HEAD OF INTERNAL AUDIT
DEPARTMENT:AUDIT
REPORTING TO: BOARD AUDIT, RISK, AND COMPLIANCE COMMITTEE AND TO THE MANAGING
DIRECTOR
JOB SUMMARY: Responsible
for auditing Head Office departments and branches and preparations of Audit
Report for the Board of Directors in accordance to the Bank’s Procedures and
Policies as well as Good Corporate Governance.
QUALIFICATIONS AND SKILLS REQUIREMENTS: The applicant must possess both technical and soft
skills to obtain this job. The technical skills should be supported by academic
qualification and experience while the soft skills are based on attitudes and
related competencies.
For the technical skills, the applicant must a holder of
CPA (T) or equivalent and should possess a Bachelor Degree in Accounting and/or
Business Studies. Minimum required experience in 5 years in audit functions
preferably from a banking sector. The candidate must have extensive banking
knowledge, and risk management techniques in banking institutions
knowledge. Competence in Audit
Information Systems and Banker’s Realm Accounting Systems is of an added
advantage.
The soft skills required include proven excellent skills
in written and oral communication. The candidate must be reliable and
trustworthy. Having independent judgment
is key to this job.
RESPONSIBILITIES AND DUTIES:
·
Carry out audit of Head Office departments
and branches as per the audit plan.
·
Prepare quarterly audit report for submission
to Board of Directors and toExternal Auditors upon request.
·
Examine and report on the institution’s
internal controls for better management ofthe resources.
·
Efficient administration of the Internal
Audit department.
·
Appraises staff performance in the Internal
Audit department.
·
Formulates and recommends long term and short
term plans of the Audit Department.
·
Prepares work programmers for the Audit
Department for submission to the AuditCommittee of the Board of Directors for
Approval;
·
Examine and assess adequacy of risk
management systems of the institution andreport to the relevant authority;
·
Perform independent system risk assessment of
the bank;
·
Perform any other duties as may be assigned
by the Board of Directors and/or the Managing Director.
3. MANAGER OF RISK MANAGEMENT
JOB TITLE: MANAGER RISK MANAGEMENTAND COMPLIANCE
DEPARTMENT: RISK
MANAGEMENTAND COMPLIANCE
REPORTING TO: MANAGING
DIRECTOR
JOB SUMMARY: Responsible
for coordination of risks management functions in the bankas well as ensuring compliance
to the gender aspect of the bank.
QUALIFICATIONS AND SKILLS REQUIREMENTS: The applicant must possess both technical and soft skills
to obtain this job. The technical skills should be supported by academic
qualification and experience while the soft skills are based on attitudes and
related competencies.
The applicant mustbe a holder of a Bachelor Degree in
Business, Finance, Economics, and/or related subjects from a recognized institution. CPA (T), ACII, CISA, CRISC, and/or MBA are of
an added advantage. The candidate should have background on Compliance and
Knowledge of Fraud Detection Systems as well as knowledge on Anti-Money
Laundering and Combating the Financial Terrorism (AML/CTF) Guidelines. For this position, the applicant must have 6
years of experience in banking risk management functions.
Soft skills required for this
position include research skills, innovation and readiness to learn.
Flexibility and readiness to working in emergency and non-work hours as need
may arise, confidence and leadership skills are also key skills required for
this job.
RESPONSIBILITIES AND DUTIES:
·
Develop the Enterprise Risk Management Policy
for the Bank;\
·
Guiding Integration of Enterprise Risk Management
with other organizational planning and management activities;
·
Liaise with Departmental Heads in ensuring
completion of quality departmental risk registers;
·
Identify training needs for Risk Management
and oversee development of enterprise risk competence and awareness across the
company;
·
Evaluate the adequacy of the Bank’s internal
control framework in addressing risks and accomplishing the bank’s goals and
objectives;
·
Work with Board Audit, Risk and Compliance
Committee in ensuring the identification and prioritization of risk and
reporting of the same;
·
Proactively identify emerging risks and
report to the relevant stakeholders;
·
Develop Risk Management system and train
departmental risk champions
·
Test the effectiveness of cascading Risk Management
approach to business decision making;
·
Attend Board Audit, Risk and Compliance Committee
meetings;
·
Perform any other duties as may be assigned
by the Managing Director.
4. CREDIT
OFFICER
JOB TITTLE: CREDIT OFFICER
Department: CONSUMER AND BUSINESS BANKING
Reporting: SERVICE CENTRE SUPERVISOR
JOB SUMMARY: Responsible for empowering women through
business training and advancement of capital. Focus on recruiting new potential
borrowers, examining loans applications, advising potential borrowers,
facilitate and build Savings Culture and Monitoring Loans Repayments.
QUALIFICATIONS AND SKILLS REQUIREMENTS: The applicant must possess both technical and
soft skills to obtain this job. The technical skills should be supported by
academic qualification and experience while the soft skills are based on
attitudes and related competencies.
The
applicant must hold a Bachelor’s Degree/ Advance Diploma in Banking, Economics,
Finance or Accounting. She/he should have 2 to 3 years of experience in banking
sector and/or equivalent financial institution.
Knowledge and experience on microfinance is of an added advantage.
The soft
skills are essential for this post. These include proven compassion and passionate
on community and women development agenda, excellent communication and customer
service skills, positive attitude, ability to listen and independent analysis
of individual situations within a larger context framework.
RESPONSIBILITIES AND DUTIES:
·
Meet with business women to
determine their needs and recommend the right loan products to help meet their
goals;
·
Maintain an active knowledge base
of the Bank’s loan products and services offered and advice clients accordingly;
·
Identify and recommend products
that meets the customer’s needs and the Bank’s lending guidelines;
·
Utilize professional judgement to determine which potential clients
qualify to borrow per the Bank’s Lending Policy and Procedures.
·
Appraise client loan applications to ensure compliance;
·
Provide technical support and training to borrowing groups or
individuals;
·
Submit required reports and attend group meetings on daily/weekly
basis;
·
Facilitate credit product designing and packaging;
·
Identify training needs and supervise loans on a weekly basis
following the procedures put in place;
·
Delinquent loan management and recovery;
·
Attend group/center meetings on daily basis;
·
Visit prospective clients’ businesses and provide recommendations;
·
Perform any other duties as may be assigned by the Branch Manager
and/or Head of Department.
5. RECOVERY OFFICER
JOB TITLE: RECOVERY OFFICER
DEPARTMENT: CREDIT
MANAGEMENT
REPORTING TO: RECOVERY
MANAGER
JOB SUMMARY: Responsible
for providing leadership in management andadministration of credit recovery
functions.
QUALIFICATIONS AND SKILLS REQUIRED: The applicant must possess both technical and soft
skills to obtain this job. The technical skills should be supported by academic
qualification and experience while the soft skills are based on attitudes and
related competencies.
The applicant must be a holder of Bachelor
Degree/Advanced Diploma in Banking, Economics, or Finance Accounting with
minimum 3 years of banking experience in credit administration.
Soft skills required for this job includes communication
(oral and listening) skills, persistence, independentjudgment, and ability to
address with multiple cases simultaneously.
RESPONSIBILITIES AND DUTIES:
·
Update the list of recovery case/accounts
every after quarterly loan classification orwherever the loan deteriorates.
Applies to both list of classified and charge off loan;
·
Review and prepare recovery appraisal reports
and recovery strategy reports forevery cases on daily basis;
·
Oversee the implementation of approved
recovery strategiesby the RecoveryManager;
·
Recover through sale of assets or securities;
·
Visit and follow-up defaulters to sensitize,
encourage and pursue them to pay their Debts;
·
Review and prepare recovery appraisal and
recovery strategy for negotiated loansfor Management approval;
·
Verify fully paid accounts and bid prices and
recommend for the discharge ofmortgage securities for fully repaid loanand
transfer of sold properties respectively;
·
Follow- up execution of court cases and
decrees;
·
Manage and control of debt collection agents
of the bank, i.e. Valuers, Auctioneers, Debt Collectors;
·
Create and maintain a list of sold or
foreclosed properties of defaulters of the Bank;
·
Perform any other relevant duties as may be
assigned by the Recovery Manager.
6. DIGITAL AND CONSUMER INSIGHT OFFICER
JOB TITLE: DIGITAL AND CONSUMER INSIGHT
OFFICER
DEPARTMENT: CONSUMER AND
BUSINESS BANKING
REPORTING TO: HEAD OF CONSUMER AND BUSINESS BANKING
JOB SUMMARY:Responsible forplanning and overseeing the gender based marketing
initiatives on products and services..
QUALIFICATIONS
AND SKILLS REQUIREMENTS: The applicant must
possess both technical and soft skills to obtain this job. The technical skills
should be supported by academic qualification and experience while the soft
skills are based on attitudes and related competencies.
The candidate must hold a Bachelor Degrees
in Business Administration, Marketing, Graphic Designing or Communications from
a recognized institution. She/he must have minimum of 2 to 3 years of
experience in marketing at a financial institution. Experience in working with digital media and
knowledge of legal web management are of added advantage.
The soft skills required for this job
include proven ability to interact and influence multiple sales channels, excellent
communication skills, passionate about working with community-based projects
and flexibility to work out of non-bank hours as need may arise.
The applicant
must show enthusiasm to work for women empowerment and innovative to use
digital space in reaching out women from different angles and areas in the
country.
RESPONSIBILITIES AND DUTIES:
·
Organize
and attend marketing activities and events to raise the Bank’s Brand Awareness;
·
Plan
advertising and promotional campaigns for products and services on a variety of
media (Social, Print, etc.);
·
Manage
online marketing and communications activities of the Bank’s Products and
Services;
·
Ensure
the content across in websites page, Facebook, Instagram is well-written,
and utilized effectively to meet the Banks Marketing Strategy;
·
Prepare
Content for the publication of marketing and oversee distribution;
·
Conduct
market research to identify opportunities by listening, collect feedbackfrom consumers and
provide recommendations forbusiness growth;
·
Ensure the
Bank‘s website pages and digital content (including Video) always is
updated and appropriate;
·
Market
the Bank by creating awareness on the products and services offered and promote
cross selling by tacking all marketing and sales data, Maintain sales performance
statistics and prepare reports for management usage;
·
Oversees
the creative development of promotional materials, website content,
advertisements, and other marketing-related projects;
·
Work
closely with various media buyers, advertising agencies, printers, and other
services to help our marketing projects come to achievement;
·
Perform any other relevant duties as may be
assigned by the Recovery Manager.
7. PRODUCT SPECIALIST: SALARIED LOANS
JOB TITLE: PRODUCT SPECIALIST: SALARIED LOANS.
DEPARTMENT: CREDIT
REPORTING TO: PRODUCT
MANAGER: SALARIED LOANS
JOB SUMMARY: Responsible
for all control activities that have tobe done before and after disbursement of
facilities to customers
QUALIFICATIONS AND
SKILLS REQUIREMENTS: The applicant must possess both technical
and soft skills to obtain this job. The technical skills should be supported by
academic qualification and experience while the soft skills are based on
attitudes and related competencies.
The candidate must be a holder of Bachelor’s Degree in
Commerce, Business Administration, and Finance, Accounting or equivalent
subject/qualification from a recognized institution. She/he must have at least
4 years of experience in salary backed loans.
The soft skills needed are desire and enthusiasm to
exceed sales target without compromising internal controls, innovation and
creativity in designed salaried loans packages, communication and interpersonal
skills, and analytical skills.
RESPONSIBILITIES AND DUTIES:
·
Receive all prepared upload/deduction sheet
from branch credit officers and Salaried Backed Loans sales team for review,
compilation and submitting to responsible employer for uploadingthem in Lawson
system;
·
Collecting the submitted upload/deduction
sheet from employer and sort out the successful and the unsuccessful ones;
·
Receive and managing detailed repayment files
from the treasury;
·
Tracking the upload sheet amount and sort out
any irregularity;
·
Maintaining upload/deduction track sheet
register by doing regular checks on dailybasis;
·
Share detailed feedback to zonal loan
supervisor,branch credit officers and recovery team for further actions;
·
Initiate and propose recovery measures that
has to be taken for the unpaidinstallments;
·
Liaise between TWB and Lawson teams in all
governmentinstitutions;
·
Daily follow up of arrears report and
immediately preparation of returns to employersfor deductions;
·
Preparing Classification of Loans report and
internal credit reports on timely basis;
·
Following up death/burial certificate for
diseased customer from employer or familymember, initiating insurance claim
form and advise Branch Manager to requestfreezing of interests;
·
Perform any other duties as may be assigned
by the Head of Department
8.CONTROLS AND
QUALITY ASSURANCE ANALYST
JOB TITLE: CONTROL AND QUALITY
ASSURANCE ANALYST
DEPARTMENT: INNOVATION AND OPERATIONS
REPORTING TO: MANAGER, OPERATIONS
JOB SUMMARY:Responsible
for ensuring
that TWB Credit, Customer and Cash Operations complies with all applicable
legal, regulatory and operational risk requirements to minimize the risks which
may result from non-compliance to operational policies and procedures.
QUALIFICATIONS AND
SKILLS REQUIREMENTS: The applicant must possess both technical and
soft skills to obtain this job. The technical skills should be supported by
academic qualification and experience while the soft skills are based on
attitudes and related competencies.
The candidate must be a holder of Bachelor Degree in
Commerce, Business Administration, Accounting or equivalent subject from a
recognized institution. She/he must have 2 years of experience as a Risk, Audit
or Internal Control Officer in a Bank or Financial Institution. Demonstrative experience of branch operations
of at least 3 years will be considered.
Of added advantage will be credit monitoring/supervision/inspection
experience in commercial banking. The candidate must possess competence in risk
and control skills, understanding of legislations relating to Banks and
Financial Institutions in Tanzania.
The
position requires competence in communication and reporting skills,
interpersonal skills, positive attitude, ownership and accountability, as well
as analytical and problem-solving skills.
RESPONSIBILITIES AND DUTIES:
·
Ensure
all TWB branches and service centers comply with the banks policies and
procedures through surprise visits and also regular testing and assessments;
·
Update
and maintain the Branch Operations Risk Registers on a monthly basis, to cover the
principal risks;
·
Useof
InternalControlChecklist(ICC) to assesscredit, cash and customer operation effectiveness;
·
Work
with Branch and Service Center Managers to develop corrective action items for
adverse or improvement findings and agreed target closure terms and timelines;
·
Keep
and maintain a tracker-register of all issues captured in the scope of the
Branch Operations space and follow up with Respective Branch Management to
ensure that actions and timelines will be met. Escalate overdue items to the Head
of Operations and IT;
·
Compile
a risk-control assessment report showing test results, outstanding actions and
issues for the Head of Operations and IT on quarterly basis and present the
content of the report to the operations Committee;
·
Checking
on compliance of branches to the approved pre-disbursement terms and conditions;
·
Identify
potentials for credit multi practices that results in booking ghost loans and
general credit fraud at our branches and business center;
·
Perform any other duties as may be assigned
by the Manager, Operations.
9. PRODUCT SPECIALIST: BANCASSURANCE
JOB TITLE: PRODUCT SPECIALIST: BANCASSURANCE
DEPARTMENT: CREDIT
REPORTING TO: HEAD OF
CREDIT
JOB SUMMARY:Responsible
for formulating sound and appropriate policies and procedures that will
stimulateInsurance Business for women in the bank to ensure that efficient and
cost effective insurance servicesare provided to customers and to the general
public through the bank’s networks.
QUALIFICATIONS AND
SKILLS REQUIREMENTS: The applicant must possess both technical
and soft skills to obtain this job. The technical skills should be supported by
academic qualification and experience while the soft skills are based on
attitudes and related competencies.
The candidate must be a holder of a Bachelor
Degree/Advanced Diploma in Risk Management and Insurance. Certified Insurance
Professional Certificate will be of an added advantage. She/he must have at least 3 years of working
experience in insurance business with proven understanding of insurance laws
and regulations of the country.
This position requires high levels of faithfulness and
integrity. The candidate should be smart and decisive. She/he must have
analytical skills to identify risks and formulate insurance packages for women
groups. Marketing and Customer Services
skills with ability to cross-sale are also key required skills.
KEY RESPONSIBILITIES AND DUTIES
·
Design tailored insurance products for women.
·
Review the existing customer products with an
aim of improving the product propositions by embedding insurance products;
·
Ensure the development of insurance agency
policies and Manual and thereafter initiate regular review in line with the
annual plans and with the changing business climate;
·
Systematic plan and implement the rollout of
insurance agency business to all branches in line with the annual plans;
·
Ensure that there is adequate insurance cover
for all customers ‘mortgaged properties/collaterals covering loans and
overdrafts, on a daily basis;
·
Ensure that The Insurance Agency business of
the bank is marketed/promoted aggressively in order to attract customers, in
line with the annual plans;
·
Ensure that premiums are collected and
remitted to the Brokers within time of the day in which cover under the policy
incepted or the date on which the policy is renewable or in which an
endorsement was made, as stipulated in the Insurance Regulations;
·
Vigorous follow up of claims of the bank and
customers lodged, through our Brokers, with insurers and ensure that they are
promptly paid by the insurance company;
·
Supervise work of all staff within the
Insurance Department ;
·
Perform any other duties as may be assigned
by Head of Department
10. PRODUCT SPECIALIST; LEASING FINANCING
JOB TITLE: PRODUCT SPECIALIST: LEASING FINANCING
DEPARTMENT: CONSUMER AND
BUSINESS BANKING
REPORTING TO: PRODUCT MANAGER: ASSET FINANCING
JOB SUMMARY: As part of
women empowerment through industrialization the role will aim at enabling women
in informal sector to access more and better production machinery and/or
equipment to improve turnover and eventually turnover. For example enable smallholders
to acquire irrigation facilities, agricultural machines and small to medium
agro processing facilities through lease finance for increasing agricultural
production.
QUALIFICATIONS AND
SKILLS REQUIREMENTS: The applicant must possess both technical
and soft skills to obtain this job. The technical skills should be supported by
academic qualification and experience while the soft skills are based on
attitudes and related competencies.
The candidate must hold a Bachelor Degree/Advanced
Diploma in Finance, Economics or Property Management. Possession of MBA, ACCA,
and other related Professional Certification will be of an added advantage.
She/he must have at least 2 years working experience in leasing or marketing of
Hire Purchase products and/or other related financial products.
The job requires interpersonal skills, self-motivation
and networking skills. Other skills
include research skills, desire to exceed sales targets through innovation and
creative means, and competence in communication skills both oral and written.
KEY RESPONSIBILITIES AND DUTIES:
·
Conduct market research and explore potential
machine and equipment to support women in small business;
·
Handle leasing administration works of all
related leasing matters, including preparation of offer, leasing agreement and
monthly payments;
·
Assist Management to handle all leasing, sale
& purchase transactions and scrutinize relevant legal document and familiar
with related procedures;
·
Prepare reports, presentations and
transaction approval papers;
·
Manage and ensure the service and
deliverables in compliance with the Bank in-house guidelines and policies.
·
Perform any other duties as may be assigned
by Product Manager
11. CREDIT ADMINISTRATOR
JOB TITLE: CREDIT ADMINSTRATOR
DEPARTMENT: CREDIT
REPORTING TO: HEAD OF
CREDIT
JOB SUMMARY: Responsible
for managing and ensuring credit files are kept in order and secured. The role enhances smooth administration of
credit including updated registry of credit.
QUALIFICATIONS AND
SKILLS REQUIREMENTS: The applicant must possess both technical
and soft skills to obtain this job. The technical skills should be supported by
academic qualification and experience while the soft skills are based on
attitudes and related competencies.
The
candidate must be a holder of Bachelor Degree/Advanced Diploma in accounting
with at least 3 years’ experience in credit department preferably in banking
sector or financial institution. She/he
must have proven knowledge of Banker’s Realm Accounting System.
Skills
required for this post include computer software skills in particular Microsoft
Office Excel, ability to learn new software for data management, and capacity
to carry out multiple tasks simultaneously.
RESPONSIBILITIES AND DUTIES:
·
Preparation
of bank credit reportsandCustodian
of all Bank Collaterals;
·
Keep
and maintain a clean & well-arranged collateral custody room;
·
Proper
control of the collateral custody room keys;
·
Receive
& issue securities to authorized persons i.e. clients who have finished the
loans (after verifying in the system), When the security is needed by
management/auditor/branch level for official use;
·
Preparation
of end-month provision report;
·
Register
any security issued or received and the reason for such order in the register
book. Make follow up to any security issued out for official use;
·
Crosscheck
whether the loan conditions have been fulfilled before disbursement of the loan;
·
Confirm
the availability of the loan security, and Mortgage of securities;
·
Review
Loan & Guarantee application;
·
Perform
any relevant duties as may be assigned by the supervisor.
12. MANAGER, HUMAN CAPITAL
JOB TITLE: MANAGER, HUMAN CAPITAL
DEPARTMENT: FINANCE AND ADMINSTRATION
REPORTS TO: HEAD OF FINANCE AND ADMINSTRATION
JOB SUMMARY: Responsible for
initiating, developing and ensuring the implementation of appropriate Human
Resources and Administration policies and procedures to ensure that the bank
attracts, motivates and retains the right caliber staff, facilitating the alignment
of TWB’s organization, people and culture to its strategic business plan,
through the provision of services in all aspects of Human Resources Management.
QUALIFICATIONS AND
SKILLS REQUIREMENTS: The applicant must possess both technical
and soft skills to obtain this job. The technical skills should be supported by
academic qualification and experience while the soft skills are based on
attitudes and related competencies.
The candidate must be a holder of Bachelor Degree in
Human Resources Management /Public Administration /Law or related subject from
a recognized institution. She/he must have at least 7 years of experience of
which 5 must be in senior/managerial human resources position.
Soft skills required for this post include highest
degree of integrity, compassion, and well-developed leadership skills.
Performance management and team coaching are also required competence for this
job. The candidate must haveproven ability of communication skills.
RESPONSIBILITIES AND DUTIES:
·
Develop appropriate human
resource/administration policies and procedures and ensure their effective
implementation;
·
Prepare
budget in area of influence, obtain approval and control expenditure within
budget;
·
Monitor
the compensation and benefits trends in the market to ensure bank’s benefits
are fair and consistent and advise management accordingly;
·
Prepare
recruitment plans, coordinate the recruitment, induction, placement and overall
manpower planning for the bank;
·
Coordinate
the performance management system of the bank and ensure its implementation by
all business units;
·
Guide
management and staff on all matters relating to industrial employee relations;
·
Coordinate
the capacity building strategies for the bank and monitor bank’s training
programs;
·
Manage
the Employee Wellness Program (EWP) including medical programmes of the bank’s
employees and their dependents;
·
Prepare
Monthly, Quarterly and Annual Human Resources Reports;
·
Review
work performance of staff in the directorate including their development and
welfare in line with the bank’s policies and objectives;
·
Perform
any other duties as may be assigned by the Head of Department.
13: DIRECT SALES AGENTS (DSA)
JOB TITLE: DIRECT SALES AGENTS (DSA)
DEPARTMENT: CONSUMER AND BUSINESS BANKING
REPORTS TO: PRODUCT MANAGER – SALARY BACKED LOAN
CONTRACT: ON COMMISSION BASIS
JOB SUMMARY: Represents the frontline
sales and service force in the field acting on behalf of TWB. The position
entirely focused on customer acquisition by selling of salary backed loans and
deposit mobilization
QUALIFICATIONS AND
SKILLS REQUIREMENTS: The applicant must possess both technical
and soft skills to obtain this job. The technical skills should be supported by
academic qualification and experience while the soft skills are based on
attitudes and related competencies.
The
candidate must be a holder of Bachelor Degree/Advanced Diploma in accounting
with at least 1 years’ experience in credit department preferably in banking
sector or financial institution.
This position requires high levels of faithfulness and
integrity. The candidate should be smart and decisive. She/he must have
analytical skills to identify risks and formulate insurance packages for women
groups. Marketing and Customer Services
skills with ability to cross-sale are also key required skills.
DUTIES AND RESPONSIBILITIES.
·
Cross selling of tailored Salary Backed Loan
product to women employees of both public and private institutions by
describing product features, requirements and benefits of Salary Backed Loans
product to customers.
·
Participating in all sales and activations
activities as organized by branches or that are being organized by Salaried Loans
product Manager.
·
Recruiting, receiving customer application
documents, advising on the amount of loan that one can qualify and preparation
of upload sheet for qualified customer
·
Doing market intelligence within industries to
establish strategies and executed by our competitor to service the women
segment.
·
Preparation of daily sales report for the
branch and submit it to branch manager and SBL sales champion for recording
purposes and future actions.
·
Preparing loan applications register for
his/her branch and maintain the record for loan tracking purposes.
·
Preparing upload sheets and submit it to
control and monitoring officer/supervisor ready for sending to employer to
affect them in Lawson system.
·
Receiving and recording all successful and
unsuccessful uploads shared by control and monitoring officer from Lawson team.
·
Ensuring smooth flow of work and providing
high quality personal services to customers.
·
Mobilizing and identifying government institutions for business
expansion
·
Verification of applications forms to the
employer, verification of customers’ information entered to the system.
·
Daily follow up of arrears report and
immediately preparation of returns to employers for deductions.
·
Cross checking portfolio once the upload is
finished to ensure all customers’ deductions are passed successful.
·
Perform any other duties as may be assigned by
the Line Manager.
HOW
TO APPLY
Interested
candidates should send their CV and copies of professional certificates with a
cover letter explaining why they are suitable for the post to the address below
by 13th
November 2017.
This
advertisement can also be accessed on our Website: www.womensbank.co.tz or and any of our social networks
accounts.
Applications
should be addressed to:
Managing Director,
Tanzania Women’s
Bank Plc,
KarimjeeJivanjee
Building 1st Floor,
Opposite Old Post
DART Bus stop,
P.O. Box 72604,
Dar es Salaam.
Note: The Envelope should bear the positions applied for
